Adding and managing team members
Team members access your Frill dashboard to manage feedback, roadmaps, and settings. You can invite colleagues individually or in bulk and assign them specific roles.
You need Admin permissions to invite and manage team members.
Inviting team members
To invite a new team member:
Go to Settings > Team
Click Invite Team Member
Enter their email address
Select a role (Admin, Moderator, Idea Submitter, Viewer, or Read-only)
Click Send Invite
The team member will receive an email invitation to join your workspace. They'll need to create a Frill account or log in with an existing one to accept.
Bulk invitations
To invite multiple team members at once, use the CSV upload option:
Go to Settings > Team
Click Bulk Invite
Upload a CSV file with columns for email and role
Review the preview and confirm
Managing existing team members
From the Team page, you can:
Change roles: Click the role dropdown next to a team member's name
Resend invitations: For pending invites, click Resend
Remove team members: Click the three-dot menu and select Remove
Removing a team member immediately revokes their dashboard access. This action cannot be undone, but you can re-invite them later.
Pending invitations
Invitations expire after 7 days. If a team member hasn't accepted, resend the invitation from the Team page. Pending invites show a "Pending" badge next to the email address.