Overview of Frill integrations

Frill integrates with popular project management, helpdesk, and automation tools to streamline your feedback workflow. Connect your favorite tools to automatically sync ideas, create tasks, and keep your team in sync.

Project Management Integrations

Turn customer ideas into actionable work items in your existing project management tools:

• Jira — Create issues from ideas with automatic linking

• Linear — Sync ideas to Linear issues and track progress

• Trello — Add ideas as cards to your boards

Team Communication

Slack — Post idea notifications to channels so your team stays updated on new feedback.

Helpdesk Integrations

Connect feedback directly to customer support conversations:

• Zendesk — Create tickets from ideas

• Intercom — Access and search Frill ideas from your Intercom inbox and messenger widget

• HelpScout — Sync ideas to HelpScout conversations

Automation Platforms

Build custom workflows with no-code automation tools:

• Zapier — Trigger actions when ideas are created, updated, or voted on

• Pabbly Connect — Connect Frill to 2,000+ apps

• Integrately — Set up automated workflows with one-click templates

Developer Tools

For advanced integrations, use webhooks or the Frill API to build custom connections. Webhooks notify your systems in real-time when events occur, while the API provides full programmatic access to ideas, announcements, comments, and more.