Unsubscribing from Frill emails
Stop receiving all emails from Frill by using the unsubscribe link in any Frill email. You can also manage individual notification preferences instead of unsubscribing completely.
Unsubscribe via email
At the bottom of every Frill email, click "Unsubscribe from all emails". This opens a page confirming your unsubscription. Once unsubscribed, you won't receive any emails from Frill.
If you're already logged in, you'll be redirected to your notification settings where you can manage preferences instead.
Manage preferences instead
If you want to reduce email frequency without unsubscribing completely, visit your notification settings. You can toggle individual notifications on or off, or disable all notifications for a specific company while keeping others active.
Troubleshooting unsubscribe errors
If you see an error message when trying to unsubscribe:
"That token is invalid or expired" — The unsubscribe link is outdated. Use the link from a recent email instead.
"Failed to unsubscribe" — Try again or contact support if the issue persists.
Re-enabling emails
To start receiving emails again after unsubscribing, log in and visit your notification settings. Re-enable the notifications you want to receive.