What is Frill?

Frill is a customer feedback platform that helps product teams collect, prioritize, and share feedback through Ideas boards, public Roadmaps, Announcements, and Surveys.

With Frill, you can gather feature requests from customers, vote on the best ideas, plan what to build next, and keep everyone updated—all in one place.

What you can do with Frill

Ideas boards let customers submit feedback, vote on features, and discuss what matters most. You can organize ideas with topics and statuses, merge duplicates, and track everything in one place.

Public roadmaps show what you're building and when. Customers can see your progress and know their feedback is being heard.

Announcements keep customers in the loop with changelogs, product updates, and news. Customers can react and comment on each update.

Surveys help you measure satisfaction with NPS, CSAT, and custom polls.

How Frill works

Embed Frill widgets on your website or app in minutes, or share a standalone portal. Customers submit ideas, vote, and stay updated without leaving your product.

On the backend, you manage everything from one dashboard—approve ideas, update statuses, sync with tools like Jira and Slack, and publish roadmap updates.