Exporting user data

Export your user data to CSV for analysis, backups, or migration to other tools. Frill exports include followers, their activity, and custom attributes.

Exporting all user data

To export your complete user database:

1. Go to Settings > Misc

2. Scroll to the Data Export section

3. Click Export Data

4. Select Users and Followers from the dropdown

5. Click Generate Export

Frill will email you a download link when the export is ready (usually within a few minutes for small workspaces, longer for large user bases).

What's included in the export

The CSV export includes:

• User name and email

• Join date and last activity date

• Total ideas submitted, votes cast, and comments made

• All custom attributes you've configured

• Segment memberships

• Blocked status

Exporting specific segments

To export just users in a specific segment:

1. Go to Dashboard > Tracked Users > Segments

2. Select the segment you want to export

3. Click the three-dot menu

4. Select Export Segment

This exports only the users matching that segment's criteria.

Exporting ideas, votes, and comments

You can also export activity data separately:

• Ideas: Settings > Privacy > Export Data > Ideas

• Votes: Settings > Privacy > Export Data > Votes

• Comments: Settings > Privacy > Export Data > Comments

Each export links back to user IDs so you can join the data in a spreadsheet or database.