Announcements

Managing announcement comments and reactions

Control whether users can comment on and react to your announcements. These settings help you manage engagement and keep discussions on-topic.

Enabling or disabling comments

To control comments on announcements:

  1. Go to SettingsCompany

  2. Find the announcement comments settings

  3. Toggle comments on or off

  4. Save your changes

When comments are enabled, users can leave feedback and questions on announcements. When disabled, the comment section won't appear.

Enabling or disabling reactions

To control emoji reactions on announcements:

  1. Go to SettingsCompany

  2. Find the announcement reactions setting

  3. Toggle reactions on or off

  4. Save your changes

When reactions are disabled, users won't see the reaction button on any announcements.

When to disable comments

Consider disabling comments if:

  • You prefer feedback to go through your support channels

  • Announcements are informational only and don't need discussion

  • You want to reduce moderation workload

When to disable reactions

Disable reactions if:

  • You're making sensitive announcements (layoffs, pricing changes)

  • You don't find reaction data useful for your process

  • You want a more formal, less casual changelog

Even with comments disabled, you can still link announcements to your feedback board where users can leave structured feedback on features.

Was this helpful?