Approving user join requests

When user approval is enabled, new users must be approved before they can interact with your feedback boards. This gives you control over who accesses your workspace.

Enabling user approval

To require approval for new users:

1. Go to Settings > Privacy

2. Toggle on Require user approval

3. Optionally enable Auto-approve users from specific domains and add trusted domains

4. Click Save

Viewing pending users

When users try to join your workspace, you'll see a notification badge in your dashboard. To view pending requests:

1. Go to Dashboard > Inbox > Users

2. Click the Pending tab to see all users awaiting approval

The pending list shows each user's name, email, and join request date.

Approving users

To approve a user:

1. Find the user in the Pending list

2. Click Approve

The user receives an email notification and can immediately access your boards.

Rejecting users

To reject a user request:

1. Find the user in the Pending list

2. Click Reject

3. Optionally add a reason (visible to your team only)

4. Confirm the rejection

Rejected users receive an email notification that their request was denied.

Bulk actions

To approve or reject multiple users at once:

1. Select users using the checkboxes in the Pending list

2. Click Approve Selected or Reject Selected

3. Confirm the action