Announcements

Adding images and media to announcements

Images and media make your announcements more engaging and help illustrate new features. You can upload images directly into your announcement content.

Adding images

To add an image to your announcement:

  1. Click in the editor where you want the image to appear

  2. Click the Image option in the toolbar or paste an image from your clipboard

  3. Select an image file from your computer

  4. Wait for the upload to complete before publishing

You cannot publish an announcement while images are still uploading. Wait for uploads to finish.

Image best practices

For the best results:

  • Use screenshots to show new features or UI changes

  • Keep images under 2MB for faster loading

  • Use GIFs to demonstrate interactions or workflows

Adding videos

To add an image to your announcement:

  1. Click in the editor where you want the image to appear

  2. Click the Video option in the toolbar

  3. Enter the URL of the Video

Frill supports the following video providers:

  • Youtube

  • Vimeo

  • Loom

  • Descript

  • Wistia

  • Tella

  • Gumlet

If you have another provider you need us to support than please reach out and we'll add it.

Social sharing images

When your announcement is shared on social media, Frill automatically generates a preview image using your company logo, the announcement title, and your theme colors. You don't need to configure this separately.

Visual announcements get more attention. If you're launching something new, add at least one image.

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