Understanding the Frill dashboard
Your Frill dashboard is mission control for managing feedback, roadmaps, announcements, and surveys. Everything you need to engage with customers lives here.
Main navigation
The left sidebar organizes your workspace into key sections:
Ideas – View, approve, and manage customer feedback across all boards
Roadmap – Plan and publish what you're building
Announcements – Create and schedule product updates
Surveys – Build and analyze NPS, CSAT, and custom surveys
Widgets – Create and customize embeddable widgets for your site
Inbox – Manage pending ideas, comments, mentions, and user requests
Activity – See recent actions across your workspace
Team – Invite and manage team members
Settings – Configure branding, integrations, billing, and advanced options
The Inbox
Your Inbox is where you'll spend most of your time. It's divided into tabs:
Ideas – New submissions waiting for approval
Comments – Recent comments on ideas and announcements
Mentions – When someone tags you in a discussion
Users – New users requesting access to private boards
The Inbox badge shows unread counts. Clear items by approving, replying, or marking as read.
Quick actions
Most pages include quick actions at the top—like creating a new idea, announcement, or widget—so you can add content without navigating menus.