Emails

Understanding notification types in Frill

Frill sends email notifications to keep you updated on activity across your ideas, comments, and company. Here's a complete reference of all notification types you can receive.

All emails can be edited or turned on/off in your settings here.

User notifications

These notifications keep you informed about ideas and conversations you're involved in:

  • Weekly Digest — A summary of activity across all ideas

  • When someone votes on your idea — Notifies you when your submitted idea receives a vote

  • When someone comments on your idea — Alerts you to new comments on ideas you created

  • When someone replies to your comment — Notifies you of direct replies to your comments

  • When someone mentions you in a comment — Alerts you when someone @mentions you

  • When an idea's status changes — Updates you on status changes for ideas you're following

  • When an idea's wording changes — Notifies you of edits to idea titles or descriptions

  • When your idea is approved — Confirms when your submitted idea is published

  • When your idea is rejected — Notifies you if your idea isn't approved

  • When your account is approved — Confirms your account activation (if approval required)

  • When a new announcement is published — Alerts you to new product announcements

Admin notifications

If you're an admin, you'll also receive notifications for moderation and oversight:

  • Daily Admin Digest — A summary of activity requiring your attention

  • When an admin adds an idea on your behalf — Confirms ideas created for you by admins

  • When an admin votes on an idea on your behalf — Notifies you of votes cast for you by admins

  • When a new idea is submitted for approval — Alerts you to ideas awaiting moderation

  • When a new comment is submitted for approval — Notifies you of comments awaiting approval

  • When a new user requires approval — Alerts you to pending user accounts

  • When someone mentions you in a private note — Notifies you of @mentions in admin-only notes

You can toggle any of these notifications on or off in your email settings.

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