Inviting team members to your workspace
Add teammates to your Frill workspace to share feedback management, roadmap updates, and customer communication. All plans include unlimited team members.
Invite a team member
Go to your settings and click Invite Team (usually under Settings → Team)
Enter the teammate's email address
Select their role from the dropdown
Click Invite
Your teammate will receive an email with an activation link. Once they click it, they'll have immediate access to your workspace.
Team roles and permissions
Choose the role that matches what your teammate needs to do:
Admin – Full access. Manage billing, invite members, administer ideas, view private content.
Moderator – Administer ideas (approve, update, comment), view private content, but can't change billing or ownership.
Idea Submitter – Vote and submit ideas on behalf of customers, view private content, but can't administer or change settings.
Viewer – View private ideas and topics, but can't administer or change settings.
Read-only – View public boards only. No voting, commenting, or admin access.
Admins can promote, demote, or remove team members anytime. Need a custom role? Contact support.
Managing your team
Return to the Team page to see all members, adjust roles, or remove teammates. Changes take effect immediately.